When I lived in the Bay Area, I worked with John (CEO of BPN). This review is based on his previous work and what I know as truth today. John and his team always strives for the best customer experience possible and of course, an excellent finished project. We read these reviews to gain information for our decision to make an appointment with an installation company. Bath Planet is a great nationwide company and with John at the helm in NorCal, you can't go wrong. You'll get a great job done, more value for the price and, a great customer experience.